Outlook not prompting for password

Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn More. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.

outlook not prompting for password

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

I have tried everything I can find on a client machine running Windows 10 Pro x64 and Office apps installed. There are multiple users that use a machine with a common Windows logon due to Point of Sale software but then I have 2 Outlook profiles that users select from to open their email and I need to force the password prompt every time. When I type in the password, I an not selecting to remember the password either. Outlook is not using cache mode so there is no OST file for offline browsing so I cannot figure out how Outlook remembers the password since it should prompt and if I cancel, then Outlook closes since it cannot open mailbox.

I have basically given up on using the multiple profiles with Outlook since the only way to force the password is either waiting a while after closing Outlook or closing Outlook and immediately opening the other profile which then caches the password and seems to overwrite the other profile information.

I am just telling the client that everyone needs to have their own AD account to use instead of using the public accounts originally setup since these are Point of Sale workstations.

Outlook continually prompts for your password when you try to connect to Office 365

I am using my own solution to this issue with AD accounts, this way each person has their own profile and Outlook profiles are not an issue. Did this solve your problem? Yes No. Sorry this didn't help. April 7, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. User Created on May 31, Any idea would be appreciated as I do not understand why this machine won't prompt.

How To Fix Microsoft Outlook Password Popup Problem

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question User Replied on June 15, Thanks for marking this as the answer.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? This site in other languages x.Skip to main content.

Select Product Version. All Products. Consider the following scenarios. Scenario 1: Outlook connects to your primary mailbox in an on-premises Exchange server by using RPC, and it also connects to another mailbox that's located in Office In these scenarios, you may be prompted for credentials, and Outlook doesn't use Modern Authentication to connect to Office After you enter your credentials, they are transmitted to Office instead of to a token. Outlook limits its choices of authentication schemes to schemes that are supported by RPC.

This does not include Modern Authentication. Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly.

Before you modify it, back up the registry for restoration in case problems occur. Create the following registry key in order to force Outlook to use the newer authentication method for web services, such as EWS and Autodiscover.

Exit Outlook. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows: Windows 10, Windows 8. Type regedit. Windows 7: Click Starttype regedit. In the Value data box, type 1and then click OK. Exit Registry Editor. More Information.

outlook not prompting for password

If you're running Officemake sure that both Outlook and MSO are updated to the December 12, updates, or a later update release, before you use this registry key. Last Updated: May 20, Was this information helpful? Yes No. Tell us what we can do to improve the article Submit. Your feedback will help us improve the support experience. Australia - English. Bosna i Hercegovina - Hrvatski. Canada - English. Crna Gora - Srpski. Danmark - Dansk. Deutschland - Deutsch. Eesti - Eesti. Hrvatska - Hrvatski.

India - English. Indonesia Bahasa - Bahasa.Can't add account Not asking for password User Name Remember Me? Outlook Not asking for password. I'm having the following issue with Outlook in Windows Outlook's "Add Account" dialogue changed the other day I unsuccessfully tried adding 3 or 4 other emails.

It asks for a password when trying to add a new account for my juno email, but it still doesn't work. No joy. Any ideas?

Password prompt at every Outlook start or can't create profile

Hi chiptape, I'm facing the same problem, while trying to setup a POP acount type. The same error message appeared! In my case I was asked to put username and password. I'm using Outlook versionBuild We need to find a workaround or Microsoft needs to release a fix. I rolled back to the previous build, and now I get the old dialog and am able to add an account. Tags addgmailpassword Thread Tools. All times are GMT The time now is PM. Contact Us - Privacy Statement - Top.

User Name.By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service. Super User is a question and answer site for computer enthusiasts and power users.

It only takes a minute to sign up. I have the same problem outlined in this forum thread - my Outlook shows the "Need Password" in the status bar:. But if I click it nothing happens, no dialog appears. If I click it a dialog briefly appears but then disappears. If I restart Outlook close then open it this fixes the problem for a time but then it appears again.

Outlook Password window disappears

I had the same problem, and given that I have a corporate PC, I cannot do anything requiring admin privileges. A number of sources that deal with the issue follow.

There are a few solutions proposed throughout, with a range of "upvotes". If so, remove it. Next time you open Outlook it should actually show the login dialog and try to connect. You might need to try to run an office repair as this issue is caused when the password across the Office suite is not sync'd.

Alternatively you may try creating a new profile for Outlook as well. This can be achieved by typing mail 32 in the search box of the start menu. Click on New and then create a new profile. See Microsoft article. I found removing the MS account would work for this sometimes but I also found another aspect that helps. Manually removing the product key registered on the PC has fixed this for me after signing out from the O account. This varies based on version and 32 or 64 bit version of Office installed.

outlook not prompting for password

I had the same problem. After going through all of the suggestions on many of these forum sites, I was able to remedy the problem. Step 2: Right-Click on "Office " in my case and select "Change" in the drop-down list.

Step 3: Click the bullet for "Quick Repair". I found completely uninstalling, removing credentials etc the whole lot from the PC.MS Outlook is very easy to use and offers smooth performance, but at times due to errors and bugs, it does fail. One such error that might occur is the problem of Outlook continually prompting for a password. Outlook may fail to remember password due to corrupt profile. To resolve the corruption issue, create a new profile in Outlook.

Step 1: Open Control Panellook for Mail and click on it. Step 3: Now, select Outlook from the profile and click on the Add button to add a new Outlook profile. Step 5: In this step, set your Name, email address and password and click Next button. Step 6: Congratulations! Your new profile is ready. Click Finish and proceed to the final step.

Step 7: Now, select the new profile, click Always use this profile and select the new profile from the drop-down list. Click Apply and OK. The slow or unstable network can lead to the loss of connection to the mail server due to which every time you are trying to connect, it is asking for credentials.

To solve this issue, you can try switching to a better connectivity environment and see if it solves your problem. The Antivirus program that you have installed in your system may be interfering with Outlook which could be the cause for this Outlook password prompt issue.

In this case, you can try disabling the antivirus and see if it solves your problem. Above manual methods will surely help you resolve Outlook password prompt errors.

outlook not prompting for password

But what if you have forgotten or lost the password of your PST file and unable to recall it? For this problem, we have the easiest solution for you, i. With Outlook Password Recovery tool, you can recover, remove password from Outlook PST file and set new passwords in a matter of few clicks. The solutions mentioned here will solve the issue of password promptand the performance of Outlook will be improved. But, if at any point you feel that Outlook has stopped or you have lost all the data from your profile, consider a commercial solution such as Outlook PST Repair Software.

Using this tool, you can get back your data instantly, and your work will not be hampered. Thank you! You made my day by sharing this great post. I have Outlookand it keeps nagging for password. Your solution worked like a charm!Since last week, a lot of our users are bothered by Outlook 's credentials prompt. Entering credentials just makes the prompt show again, only canceling it and clicking the "needs password" text in the bottom of Outlook's main window allows them to keep working for a while.

Everyone is using Outlook on Windows 10, Office hybrid setup with all user boxes in the cloud. Yesterday I've had everyone delete their stored Windows 10 credentials. This looked like it solved it for a few hours, but today impacted users report the same behaviour. All are on the same hardware, so it's very odd that not everyone is impacted.

There was no relevant change on our part afaik. Any leads to the cause are welcome. I've logged a MS case, with not much feedback so far. Starting in build The regkey disables WAM use in Office, which can degrade the auth experience users will see legacy UI and may be prompted more in other cases, so it's only recommended if the situation is blocking.

We highly recommend deleting the regkey once the fix is out. You would have to have different Logins on the machine.

Outllook is meant to be secured by user account. In a similar case some time ago, I put Outlook in online mode not cached and prompt disappeared. Put it back to cached mode and all was good.

You may want to look at any updates that are out there too. Sometimes you need some, sometimes, you got some and they screwed everything up. When I was running migrations, I was getting what you are alot.

Microsoft - its what keeps you employed. We had that issue as well. It seems dirsync on our fimsync server had outdated credentials so it wasn't syncing with O We finally got Microsoft to admit there is a problem and are now waiting on a resolution. Even though they say our tenant is no affected by it, but it obviously is.

This is also not showing up on the health report. Your patience is much appreciated and thank you for contacting Microsoft Partner Cloud Support. Have a nice day ahead. Rohit Hajare Technical Lead: Email: v-2rohaj microsoft.

Chanchal Kadu Team Manager v-2chak microsoft. Our dirsync was fine, and the MS support team asked me to send them Outlook logs which I didthen asked me to do some packet sniffing.When you try to create an Outlook profile or connect to a Microsoft Office mailbox, you're continually prompted for credentials while the client displays a "trying to connect If you cancel the credentials prompt, you receive the following error message:.

The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. This issue can occur if the Logon network security settingon the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication. Microsoft Outlook and some recent builds of Outlook are not affected by this issue. You may be an Office customer who is experiencing the error that is described in the "Symptoms" section when you try to connect to an Exchange Online mailbox.

If you are connecting to an Exchange On-Premises mailbox, see the following articles for additional troubleshooting:. To do this, follow these steps:. Click Show Profilesselect your Outlook profile, and then click Properties. Modifying the Outlook profile by using the "Profiles" registry path is not supported and may cause your Outlook profile to be in an unsupported state. Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you access it, back up the registry for restoration in case problems occur.

It represent a GUID for example, c3 d1 9a 7b 80 1b c4 4a 96 0a e5 b6 3b f9 7c 7e. It represents a GUID for example, 5f cf d5 f1 ba 5c 6f 45 b3 57 cc 5e 0d 16 94 This value determines whether Outlook is using Anonymous Authentication. You may also leave feedback directly on GitHub. Skip to main content. Exit focus mode. If you cancel the credentials prompt, you receive the following error message: The connection to Microsoft Exchange is unavailable.

Cause This issue can occur if the Logon network security settingon the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication.

Resolution Note Microsoft Outlook and some recent builds of Outlook are not affected by this issue. Important Modifying the Outlook profile by using the "Profiles" registry path is not supported and may cause your Outlook profile to be in an unsupported state. Important Follow the steps in this section carefully. Is this page helpful? Yes No. Any additional feedback? Skip Submit.


comments

Leave a Reply

Your email address will not be published. Required fields are marked *